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Churn Preventer
The Problem: The "Panic Scramble"
Many CSMs walk into high-stakes conversations blind. When a customer mentions a budget cut, the "Preparation Gap" kicks in. CSMs resort to "winging it" or offering deep, unearned discounts. Without business context, they aren't strategizing; they are just trying to survive the renewal.
The Solution: Your AI Partner in the Trenches
The CSM Churn Preventer is a sophisticated AI agent that collaborates with your team in real-time. It’s not a static dashboard; it’s a living partner that helps you diagnose risk, gather intel, and architect a winning "Save" strategy in seconds. It shifts your team from defensive discounting to proactive, value-based negotiation.
How It Works
Simple Conversational Experience: For the CSM, it’s just a chat. You talk to the agent like a strategic mentor, describing the situation in plain English. No complex forms or "20-tab scrambles" required.
Agentic Intelligence: Behind the scenes, the bot triggers specialized "sub-agents" to perform deep-web research. It crawls LinkedIn for stakeholder changes and Google News for funding hits or market shifts to find the real reason behind the risk.
Engineered Playbooks & Training: Every insight is filtered through 15+ years of CS best practices and your specific company training. It applies "Outcome-Based" logic to ensure your team's counter-offers protect your ARR and margins.
Automated Execution: The agent doesn't just give advice; it does the work. It instantly drafts the negotiation scripts, ROI snapshots, and Executive Business Review (EBR) decks needed to secure a win.
What’s Included in Your Annual Subscription
24/7 Strategic Collaboration: An "always-on" partner for your CSMs to stress-test their renewal plans before they hit "Join."
Live Intel Orchestration: Real-time agentic research that uncovers funding news, leadership changes, and competitive benchmarks.
The "Save" Playbook Library: Built-in logic for commercial restructures, outcome-based pricing, and "procurement-safe" pathways.
Executive-Ready Deliverables: Automated generation of high-stakes emails, commercial amendments, and 6-slide EBR decks.
How Access Works
This is a standalone AI agent and does not connect to your internal systems or data.
After purchase, you’ll receive an email with a private login link to access the agent instantly. No setup required.
If you’re looking for an agent that connects to your tools, data, or workflows, email kate@makrventuresllc.com to discuss a custom build.
The Problem: The "Panic Scramble"
Many CSMs walk into high-stakes conversations blind. When a customer mentions a budget cut, the "Preparation Gap" kicks in. CSMs resort to "winging it" or offering deep, unearned discounts. Without business context, they aren't strategizing; they are just trying to survive the renewal.
The Solution: Your AI Partner in the Trenches
The CSM Churn Preventer is a sophisticated AI agent that collaborates with your team in real-time. It’s not a static dashboard; it’s a living partner that helps you diagnose risk, gather intel, and architect a winning "Save" strategy in seconds. It shifts your team from defensive discounting to proactive, value-based negotiation.
How It Works
Simple Conversational Experience: For the CSM, it’s just a chat. You talk to the agent like a strategic mentor, describing the situation in plain English. No complex forms or "20-tab scrambles" required.
Agentic Intelligence: Behind the scenes, the bot triggers specialized "sub-agents" to perform deep-web research. It crawls LinkedIn for stakeholder changes and Google News for funding hits or market shifts to find the real reason behind the risk.
Engineered Playbooks & Training: Every insight is filtered through 15+ years of CS best practices and your specific company training. It applies "Outcome-Based" logic to ensure your team's counter-offers protect your ARR and margins.
Automated Execution: The agent doesn't just give advice; it does the work. It instantly drafts the negotiation scripts, ROI snapshots, and Executive Business Review (EBR) decks needed to secure a win.
What’s Included in Your Annual Subscription
24/7 Strategic Collaboration: An "always-on" partner for your CSMs to stress-test their renewal plans before they hit "Join."
Live Intel Orchestration: Real-time agentic research that uncovers funding news, leadership changes, and competitive benchmarks.
The "Save" Playbook Library: Built-in logic for commercial restructures, outcome-based pricing, and "procurement-safe" pathways.
Executive-Ready Deliverables: Automated generation of high-stakes emails, commercial amendments, and 6-slide EBR decks.
How Access Works
This is a standalone AI agent and does not connect to your internal systems or data.
After purchase, you’ll receive an email with a private login link to access the agent instantly. No setup required.