CSM Buddy: Your Conversational AI Partner for Customer Success
A specialized AI that makes CSMs effective from Day One.
Unlike generic AI, CSM Buddy has a Customer Success brain. It researches your customers, applies best practices, and delivers actionable recommendations from trusted CS frameworks — all through a friendly, always-on chat.
🧠 Why Teams Choose CSM Buddy
Purpose-built for CS — trained on real playbooks, benchmarks, and methodology.
Actionable, not fluffy — gives you plays, agendas, and risk signals you can use now.
Trusted sources — vetted frameworks, not random web results.
Agentic capabilities — calls MAKR Agents for LinkedIn research, renewal risk, meeting prep, and more.
Built for ramp — junior CSMs learn what “good” looks like as they work.
🚀 What CSM Buddy Does That ChatGPT Can’t
Calls specialized CS Agents for real-time research and insights.
Delivers ready-to-use outputs — playbooks, talking points, recap emails.
Explains the “why” behind every move using proven CS frameworks.
Understands your context — adapts to your tags, metrics, and goals.
💬 Example Prompts
“How should I handle this cancellation request?”
“Summarize Acme’s renewal risks and expansion angles.”
“What benchmarks should I highlight for adoption?”
“What does ‘good’ look like for a health check?”
💸 Beta Pricing
ONLY $50/month/team during beta. All future plans will be per seat starting Jan 1
Translation: sign up now.
💪 Want a premium agent connected to your own workflows and workspaces?
Email me directly at kate@makrventuresllc.com.
A specialized AI that makes CSMs effective from Day One.
Unlike generic AI, CSM Buddy has a Customer Success brain. It researches your customers, applies best practices, and delivers actionable recommendations from trusted CS frameworks — all through a friendly, always-on chat.
🧠 Why Teams Choose CSM Buddy
Purpose-built for CS — trained on real playbooks, benchmarks, and methodology.
Actionable, not fluffy — gives you plays, agendas, and risk signals you can use now.
Trusted sources — vetted frameworks, not random web results.
Agentic capabilities — calls MAKR Agents for LinkedIn research, renewal risk, meeting prep, and more.
Built for ramp — junior CSMs learn what “good” looks like as they work.
🚀 What CSM Buddy Does That ChatGPT Can’t
Calls specialized CS Agents for real-time research and insights.
Delivers ready-to-use outputs — playbooks, talking points, recap emails.
Explains the “why” behind every move using proven CS frameworks.
Understands your context — adapts to your tags, metrics, and goals.
💬 Example Prompts
“How should I handle this cancellation request?”
“Summarize Acme’s renewal risks and expansion angles.”
“What benchmarks should I highlight for adoption?”
“What does ‘good’ look like for a health check?”
💸 Beta Pricing
ONLY $50/month/team during beta. All future plans will be per seat starting Jan 1
Translation: sign up now.
💪 Want a premium agent connected to your own workflows and workspaces?
Email me directly at kate@makrventuresllc.com.