Knowledge Base Audit

Turn your support docs into a real growth asset.

This agent audits your knowledge base like a customer strategist and spits out a prioritized action plan based on real experience and industry best practices.

It doesn’t just skim articles for broken links. It evaluates structure, clarity, gaps, and relevance based on real customer behavior, expectations, and industry standards.

It synthesizes:
• Your product offering and support model
• Customer personas, language preferences, and search habits
• Live research from help centers across your industry
• Best practices in self-service, onboarding, and customer education

The output? A detailed audit of your docs with prioritized recommendations — so you can fix what matters and scale support without hiring.

🚨 Why It’s Different

• Not a proofreading tool — a strategic content reviewer
• Applies modern CS & UX principles to documentation
• Powered by real-world patterns and competitive research
• Like having a CS content lead and product writer in one link

✅ You’ll Walk Away With

• A prioritized audit of your current knowledge base
• Specific content gaps and high-impact fixes
• Strategic recommendations on structure, tone, tagging, and design
• A plan to improve onboarding, support deflection, and user trust

💰 Real Business Impact

• Reduce support tickets and increase self-service success
• Shorten onboarding and training time
• Improve customer trust through clear, updated content
• Save weeks of manual content review across your team

🧐 How It Works

🎥 [Insert Loom walkthrough here]
After purchase, you’ll receive an email with a private link to your agent hosted on Agent.ai.
Log in (free), paste in your doc links or structure, and the agent gets to work.

📦 What’s Included

• Private Agent.ai access link
• Lifetime updates
• Email support